DEAD WOO!!!

Shoot the breeze and stay in the loop with the unhinged and unhooked word on the street.
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ob1857
Posts: 146
Joined: Sun Aug 23, 2009 11:33 am
Antispam: No

Thu Jul 14, 2016 11:13 am

Hi All,

Just wondering if anyone else has experienced a Dead Woo? Have used mine about 6-7 times now and went to switch in on after charging it before coming out to Flag Beach and it has died...no response whatsoever....

I have tried charging it again and still no response...what is even worse is that I have sent an email to Woo who appear to have the same problem as the device...NO RESPONSE!!! Not great customer service in my eyes...

Anyway, King of Watwrsports who I purchased it from have been great and offered a replacement when I get back...it is a shame thought that Woo have not responded...
davo
Team/Shop Rider
Posts: 1311
Joined: Mon Nov 08, 2004 7:39 pm
Location: Cleethorpes

Thu Jul 14, 2016 11:56 am

Your not on your own everyone i know with a who have had at least one fail. Mine went a few weeks ago and i got a code to order one off there website no problem and it came in 2 days. They dont seem to respond to emails till late at night but when they do they was very good.
badgb21
Posts: 272
Joined: Fri Nov 18, 2005 9:40 am
Location: Hants

Thu Jul 14, 2016 2:11 pm

I agree, I don't know anyone who is still on their first!
Their customer service here is very good and replacements are usually supplied quickly.

davo wrote:Your not on your own everyone i know with a who have had at least one fail. Mine went a few weeks ago and i got a code to order one off there website no problem and it came in 2 days. They dont seem to respond to emails till late at night but when they do they was very good.
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Mike B
Brand Rep'
Posts: 3259
Joined: Tue Oct 25, 2005 11:09 am
Location: the north

Fri Jul 15, 2016 7:18 am

My original is a year old now,
Saying that, it's biggest jump was the first day I used it, so it must be broken, right?
;-)
Tone
Posts: 1996
Joined: Wed Nov 03, 2004 3:09 pm

Fri Jul 15, 2016 10:32 am

In fairness, their customer support has worked really well for me.

I have had a few go now and each time they have been replaced within a week.
vibro100
Posts: 303
Joined: Sat Sep 12, 2009 1:28 pm
Antispam: No

Sat Jul 30, 2016 6:14 pm

Everyone I know are on at least there 3rd or 4th Woo, one of the guys is on woo 6 I think.
I have notice the right had brass terminal corrodes very easily so it good to keep it clean. Ive seen one of them corrode totally away !!!
badgb21
Posts: 272
Joined: Fri Nov 18, 2005 9:40 am
Location: Hants

Sun Jul 31, 2016 3:21 am

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